Customer Service

SMMG is an innovative marketing firm looking to raise the bar in consumer engagement and connecting people with the right products and services to suit their needs. We work with local and national brands and develop relationship-based marketing campaigns that not only convey the message, but make sure it was received. We are currently expanding the reach of our campaigns nationally and therefore are seeking top talent to take our marketing initiatives to the next level.
Professionals with customer service experience are wanted to fill our Account Manager position.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking professionals that are outgoing, personable and comfortable working in a team environment.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Conduct credit checks for potential customers
Work strategically on a lead-based sale campaign
Paperwork & lead disposition as needed


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